---
title: Account Management | Help Center
description: Account Management
---

[Skip to content](https://support.shido.com/knowledge/account-management#main-content)

[Submit a help ticket](https://support.shido.com/knowledge/kb-tickets/new)

![Shido-logo](https://support.shido.com/hs-fs/hubfs/Hake%20X%20Shido/Logos%20and%20Icons/Shido-logo.png?width=206&height=55&name=Shido-logo.png)

Open main navigation

Close main navigation

- [Submit a help ticket](https://support.shido.com/knowledge/kb-tickets/new)
- [Go to shido.com](https://shido.com/)

[Go to shido.com](https://shido.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.shido.com/knowledge)
2. [Account Management](https://support.shido.com/knowledge/account-management)

# Account Management

- [I've not received an email with a code to complete my Shido registration](https://support.shido.com/knowledge/missing_accesscode)
- [I'm unable to access the email account I used to register with Shido. What do I do?](https://support.shido.com/knowledge/inaccessable-email-account)
- [How do I reset my passcode?](https://support.shido.com/knowledge/forgotten-passcode)
- [Can I opt out receiving notifications from Shido?](https://support.shido.com/knowledge/notifications)
- [I am going to change my phone number, can I use my Shido subscription with my new phone number?](https://support.shido.com/knowledge/new-phone-number)
- [I'd like to reset my account and have a fresh start](https://support.shido.com/knowledge/reset-account)
- [Does Shido has a desktop version?](https://support.shido.com/knowledge/desktop_shido)

See less ▼

- [Top FAQs](https://support.shido.com/knowledge/top-faqs)
- [Features within Shido](https://support.shido.com/knowledge/features-within-shido#main-content)

    - [Expert advice](https://support.shido.com/knowledge/features-within-shido#expert-advice)
    - [Weight management](https://support.shido.com/knowledge/features-within-shido#weight-management)
    - [Podcasts and daily guides](https://support.shido.com/knowledge/features-within-shido#podcasts-and-daily-guides)
    - [Meal plans](https://support.shido.com/knowledge/features-within-shido#meal-plans)
    - [Environmental data](https://support.shido.com/knowledge/features-within-shido#environmental-data)
    - [Wellscore, point and achievements](https://support.shido.com/knowledge/features-within-shido#wellscore-point-and-achievements)
    - [Food logging and Nutriscore](https://support.shido.com/knowledge/features-within-shido#food-logging-and-nutriscore)
    - [Exercise](https://support.shido.com/knowledge/features-within-shido#exercise)
- [Account Management](https://support.shido.com/knowledge/account-management)
- [Subscriptions and billing](https://support.shido.com/knowledge/subscriptions-and-billing)
- [My profile & privacy](https://support.shido.com/knowledge/my-profile-privacy)
- [Shido provided by my employer](https://support.shido.com/knowledge/shido-provided-by-my-employer)

[![logo-1](https://support.shido.com/hubfs/logo-1.svg "logo-1")](http://shido.com)

shido.com Help Center

<https://www.facebook.com/people/Shido-Health/100083235443476/> <https://www.instagram.com/shidohealth/>

Copyright © 2026, shido.com