---
title: I'm a subscribed user but I'm presented with locked content.
description: You have one new daily guide daily, and one new podcast weekly available and you will be able to access further episodes later. Don't worry if you miss a day, it will be waiting for you when you retur
---
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# I'm a subscribed user but I'm presented with locked content.
## There are paywalls in the app for freemium users, so full content is limited to those paying for premium subcription.
Shido has some locked content for all users, to motivate reading articles and listening to lessons on a daily basis, however we have a paywall in place for users without a subscription limited to only a few content items.
If you believe you have an active subscription, this can be checked in the Apple/google play stores or Shido.com.
If you have applied an offer code from your employer and are not able to access the diary and other features, please contact us on the link below and we will investigate further.
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