--- title: Can I request a refund? description: You can sign up for a free trial and see how Shido can transform your life. During this time, there is no commitment and you can cancel anytime. After the free trial, you subscription will renew until --- [Skip to content](https://support.shido.com/knowledge/refund#main-content) [Submit a help ticket](https://support.shido.com/knowledge/kb-tickets/new?hsLang=en) ![Shido-logo](https://support.shido.com/hs-fs/hubfs/Hake%20X%20Shido/Logos%20and%20Icons/Shido-logo.png?width=206&height=55&name=Shido-logo.png) Open main navigation Close main navigation - [Submit a help ticket](https://support.shido.com/knowledge/kb-tickets/new) - [Go to shido.com](https://shido.com/) [Go to shido.com](https://shido.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.shido.com/knowledge?hsLang=en) 2. [Subscriptions and billing](https://support.shido.com/knowledge/subscriptions-and-billing?hsLang=en) # Can I request a refund? You can sign up for a free monthly trial to try out Shido's features and take advantage of its benefits. During this time, there is no commitment, and you can cancel anytime. After the free trial, your subscription will renew until cancellation, and a refund cannot be provided. You can cancel your subscription at any time within the **App -\> Menu -\> Manage Subscription** or if you signed up on the website via 'My account'.  - [Top FAQs](https://support.shido.com/knowledge/top-faqs?hsLang=en) - [Features within Shido](https://support.shido.com/knowledge/features-within-shido?hsLang=en#main-content) - [Expert advice](https://support.shido.com/knowledge/features-within-shido?hsLang=en#expert-advice) - [Weight management](https://support.shido.com/knowledge/features-within-shido?hsLang=en#weight-management) - [Podcasts and daily guides](https://support.shido.com/knowledge/features-within-shido?hsLang=en#podcasts-and-daily-guides) - [Meal plans](https://support.shido.com/knowledge/features-within-shido?hsLang=en#meal-plans) - [Environmental data](https://support.shido.com/knowledge/features-within-shido?hsLang=en#environmental-data) - [Wellscore, point and achievements](https://support.shido.com/knowledge/features-within-shido?hsLang=en#wellscore-point-and-achievements) - [Food logging and Nutriscore](https://support.shido.com/knowledge/features-within-shido?hsLang=en#food-logging-and-nutriscore) - [Exercise](https://support.shido.com/knowledge/features-within-shido?hsLang=en#exercise) - [Account Management](https://support.shido.com/knowledge/account-management?hsLang=en) - [Subscriptions and billing](https://support.shido.com/knowledge/subscriptions-and-billing?hsLang=en) - [My profile & privacy](https://support.shido.com/knowledge/my-profile-privacy?hsLang=en) - [Shido provided by my employer](https://support.shido.com/knowledge/shido-provided-by-my-employer?hsLang=en) [![logo-1](https://support.shido.com/hubfs/logo-1.svg "logo-1")](http://shido.com) shido.com Help Center Copyright © 2026, shido.com